WHAT DO YOU WANT TO DO?
Open positions are listed below, however we would still love to hear from you if you think your skill set aligns with our mission: making the digital ad world more transparent.
We are looking for data scientists to work on machine learning, data mining, and statistical modeling for predictive and prescriptive enterprise analytics. Successful candidates will be expected to investigate state of the art techniques in advanced machine learning and statistical modeling, and design, develop, and deploy state-of-art, scalable systems for innovative analytics applications in a set of industrial verticals (e.g. healthcare, transportation, customer care etc.). Applicants will be expected to work with a diverse set of data sources, such as time series data, spatial, graph data, semi-structured and unstructured data, and build statistical/machine-learning models in support of on-demand, real-time analytic services. The applicant should also have strong skills in explaining and interpreting the analytic models and outcomes in both research and application contexts.
The Director creates an exceptional customer experiences for our customers. This person Drives reasonable cost-to-serve through creative yet consistent approaches to interacting with customers across all Client Services channels, including phone, email, web, self-service, etc. Leverages technology and infrastructure to automate contact center activities. Determines customer service requirements by maintaining contact with customers, conducting surveys, benchmarking best practices, analyzing information and applications. Leads improving customer service quality results by evaluating, and re-designing processes, establishing and communicating service metrics, monitoring and analyzing results, and implementing changes. Interacts with executive leadership and individual department heads to ensure the operational priorities.